Natural Therapy

  • Chronic pain assessment
  • Sleep & insomnia consultations
  • FRACGP-qualified doctors
  • Female doctor team
  • 20–30 min first consultation
  • Full medication review
  • Personalised management plans
  • No referral needed
  • Private & secure telehealth
  • Available Australia-wide
How It Works

Chronic Pain & Sleep Care
In 3 Simple Steps

From your health questionnaire to your personalised care plan, everything happens online with an Australian doctor who takes the time to listen.

1
Pre-Consult Health Questionnaire
2
Telehealth Consult With Our Doctor
3
Personalised Plan & Follow-Up

Our Consultation Prices

Transparent, affordable pricing for every stage of your Natural Therapy journey — no hidden fees, no surprises.

Existing Patients

Follow-up consultations are for existing e-Doctor patients only.

Transferring From Another Clinic?

Please book an Initial Consultation as a new patient. This helps our team understand your health history and provide the best care for your needs.

Natural Therapy

The e-Doctor Difference

Support your health naturally with personalised solutions for better sleep, mood balance, relaxation, and relief from chronic discomfort.

Convenient & Accessible

Telehealth that fits your lifestyle — available to all Australians including those in rural and remote areas, 24 hours a day.

Expert Female GP Team

A female-only team of experienced specialist GPs here to listen, support, and guide you through your Natural Therapy journey.

Authorised Prescribers

All our doctors are FRACGP Specialist GPs holding Authorised Prescriber status from the TGA — ensuring safe, high-quality care and faster access to natural therapies.

Genuine Personalised Care

Treatment focused on what works best for you. We are not tied to specific brands or products — only to your individual health outcomes.

Continuity of Care

Choose your preferred, trusted doctor for every consultation. Consistent, familiar care that builds a genuine understanding of your health.

Flexible Script Options

We don't lock you into delivery. Choose between home delivery or local pickup from a dispensary near you — whatever is most convenient for your lifestyle.

Free Eligibility Check →

✓ No referral needed ✓ AHPRA registered doctors ✓ Secure & confidential

FAQs

Common questions

Everything you need to know before booking your Natural Therapy consultation for Chronic Pain or Sleep.

About your consultation

Who is this service for?

Our Chronic Pain & Sleep Care consultations are for adults living with ongoing pain or long-term sleep difficulties who want a thorough, unhurried review of their health. This includes pain linked to inflammatory and other chronic conditions, as well as persistent insomnia.

Many of our patients come to us after trying other approaches. Our doctors take the time to understand your full history and what has and hasn't worked for you.

Can I see a chronic pain doctor online?

Yes. Our FRACGP-qualified doctors consult by secure video or phone, available to Australians everywhere, including rural and remote areas. Many parts of chronic pain care work well by telehealth:

  • A detailed review of your pain history and how it affects daily life
  • A review of past scans, blood tests and specialist letters
  • A review of your current medicines and supplements
  • Arranging referrals where clinically appropriate
What can an online sleep doctor help with?

Our doctors can assess ongoing sleep concerns such as trouble falling asleep, waking through the night, waking too early or feeling unrefreshed. They'll look at what may be affecting your sleep, including pain, stress, mood, other health conditions, current medicines, shift work and daily routine, and discuss management options suited to your individual situation.

What happens during my consultation?

Before your appointment, you'll complete a short pre-consult health questionnaire covering your medical history and current health. This helps our doctor prepare for your consultation.

Your initial consultation runs for 20–30 minutes. Our doctor will review your symptoms, previous investigations and treatments, current medicines and lifestyle factors, then work with you on a personalised management plan and a time to follow up.

Am I guaranteed a particular treatment?

No. A consultation doesn't guarantee any particular treatment, test or outcome. You're welcome to raise anything you'd like to discuss, and our doctor will talk you through the benefits, risks and alternatives.

Your health and safety come first. Our doctors will only recommend what is clinically appropriate and safe for you, based on a full assessment of your individual needs.

Will I need tests or referrals?

Not always. Where it will help, our doctor will refer you to other health professionals if clinically appropriate.

How long until I notice an improvement?

Everyone is different. Chronic pain and sleep problems usually improve gradually through a combination of strategies rather than a single fix. Our doctor will set realistic goals with you and review your progress at each follow-up.

Is telehealth right for me?

Telehealth suits most ongoing pain and sleep concerns. It isn't suitable for emergencies or for problems that need a hands-on examination straight away. If you have sudden severe pain, chest pain, difficulty breathing or new weakness or numbness, call 000 or go to your nearest emergency department.

Booking & fees

How much does a consultation cost?

Initial consultations (20–30 minutes) are $99. Follow-up consultations (10 minutes) are $59 and are available to existing e-Doctor patients only.

Do I need a referral?

No referral is needed. If you have recent test results, scans or specialist letters, please have them ready. They help our doctor get a complete picture of your health.

Can I see the same doctor each time?

Yes. You can choose your preferred doctor when booking, so you can build an ongoing relationship with someone who knows your history.

How often will I need follow-up appointments?

Our doctor will recommend a follow-up schedule based on your individual plan. Regular reviews help track what's working and allow your plan to be adjusted safely.

I'm currently with another clinic. Can I transfer my care?

Yes. Please book an Initial Consultation as a new patient so our doctor can review your full health history. We also recommend requesting a discharge or summary letter from your previous provider and emailing it to admin@e-doctor.au before your appointment.

Can I request a doctor's letter for travel or work?

Yes. Existing patients can request a letter about their current treatment for travel, work or personal reasons. Please use our Booking Assistant Widget or contact our team at admin@e-doctor.au.

What if I need to cancel or reschedule?

Please let us know as soon as possible at admin@e-doctor.au, ideally at least 24 hours before your appointment. Changes made with less than 24 hours' notice incur a $30 late rescheduling fee.

Is my information kept private?

Yes. Consultations take place on a secure platform, and your health information is handled in line with Australian privacy law.

Still have questions? Contact our team